In June 2010 according to recent Gartner research global cloud computing servicesrevenue is expected to hit $148.8 billion come 2014. Whatever cloud computing is, a huge number of business will be spending big and small in order to tap into it. So not only will business be spending big but to service this need one would expect an evergrowing list of applications that will allow people to collaborate more effectively and in many more different ways.

My experience tells me that most businesses are understaffed. While the question, "How do I know that I need more staff?" might deliver some obvious answers, it is still worth asking in order to crystallize what you feel may be the answer into a response based on some real facts. With facts in hand the answers can assist you to act effectively.